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    UK Lettings Services and Fees

    At Chestertons we pride ourselves on being upfront about our fees, so you know right from the outset exactly what you will be paying for.

    Please find below a comprehensive list of our letting fees and charges for landlords. Should you require clarification of any of the following information, do not hesitate to speak with a member of your local lettings branch. Also note that all our fees are inclusive of VAT unless otherwise stated.

    Landlord Charges



    Lettings Services


    Letting & Rent Collection

    11% plus VAT (i.e. 13.2%) of the agreed rent for the entire term due in full at the commencement of the tenancy.

    Subject to a minimum fee of £1,500.

    Letting & Property Management

    17% plus VAT (i.e. 20.4%) of agreed Rent payable;

    Of which 11% plus VAT (i.e. 13.2%) Letting and Rent Collection Fee, which is due in full at the commencement of the Tenancy for the entire initial term, and 6% plus VAT (i.e. 7.2%) property management Fee, which is due monthly or according to the agreed Rent period.

    Subject to a minimum Fee of £2,400 inclusive of the Letting and Rent Collection and Property Management Fees.

    Short Letting (inclusive of Property Management)

    26% plus VAT (i.e. 31.2%) of the agreed rent for the entire term and any renewal / extension due in full at the commencement of the tenancy and renewal / extension.

    Subject to a minimum fee of £1,500.

    Property Management Only (includes rent collection)

    6% plus VAT (i.e. 7.2%) of the agreed Rent payable for the entire term and any Renewal/ Extension due monthly or according to the agreed Rent period.

    Subject to a minimum fee of £900.

    Renewal commission fee

    10% plus VAT (i.e. 12%) of agreed rent for the total rent reserved under the terms of the tenancy together with property management commission if applicable.

    Vacant Property Care

    £250 plus VAT (i.e. £300) per month.

    Subject to a minimum fee of £300.

    Agreement and Arrangement fees

    (Applies to all service levels)


    New Tenancy Agreement fee

    £300 plus VAT (i.e. £360)

    Tenancy Renewal Agreement fee

    £150 plus VAT (i.e. £180)

    Referencing Fee

    £50 plus VAT (i.e. £60) is payable in respect of each reference conducted for each individual tenant, occupant or guarantor per tenancy.

    (Where the Letting & Property Management service is taken at 17% plus VAT (i.e. 20.4%) of the agreed rent payable, 2 reference checks will be included at no extra cost.)

    Deposit Registration fee

    £60 plus VAT (i.e. £72) per annum.

    Subject to a minimum fee of £72.

    Inventory Fees

    The cost of an inventory make, check in and/or check out inspection is dependent upon the size of the property, usually between £125 - £275 plus VAT per report and/or inspection.

    Gas Safety Check arrangement fee

    £50 plus VAT (i.e. £60) plus the cost of the safety check and cost of a gas boiler service for fully managed properties.

    (Where the Letting & Property Management service is taken at 17% plus VAT (i.e. 20.4%) of the agreed rent payable, no arrangement fee will be charged in respect of Gas Safety checks.)

    Portable Appliance Test (PAT) arrangement fee

    £50 plus VAT (i.e. £60) plus the cost of the test

    Fixed Electrical Wiring Test arrangement fee

    £50 plus VAT (i.e. £60) plus the cost of the test

    EPC arrangement fee

    £50 plus VAT (i.e. £60) plus the cost of the EPC

    Legionnaires Assessment arrangement fee

    £50 plus VAT (i.e. £60) plus the cost of the assessment

    Smoke and Carbon Monoxide Alarms Installation Arrangement Fee

    £50 plus VAT (i.e. £60) plus the cost of the alarm(s) and installation.

    Paperwork to be prepared and submitted to the TDS

    £200 plus VAT (i.e. £240) per dispute

    Deposit Dispute Copy Documentation Fee

    £50 plus VAT (i.e. £60) per copy

    HMO, Additional or Selective Licence Application Handling Fee

    £500 plus VAT (i.e. £600) per application

    Property Visits required to complete the licensing application process

    £80 plus VAT (i.e. £96) per visit required

    Right to rent re-check fee

    £250 plus VAT (i.e. £300) per check

    (Where the Letting & Property Management service is taken at 17% plus VAT (i.e. 20.4%) of the agreed rent payable, the right to rent re-check will be included at no extra cost.)

    Furnishing The Property

    Administration fee of 10% plus VAT (i.e. 12%) of total net VAT costs. Subject to minimum fee of £250

    Presentation Service

    £60 plus VAT (i.e. £72) payable upon instruction & an administration fee of 10% plus VAT (i.e. 12%) of the total expenditure. Subject to a minimum charge of £250 plus VAT (i.e. £300)

    Chestertons Protect


    Chestertons Protect

    Subject to a maximum rental of £10,000 per calendar month.

    (Subject to separate terms of business)

    The fee is based on the gross monthly rent as agreed in the tenancy agreement:
    Up to £2,000pcm - £60 incl VAT per month
    £2,001pcm - £3,000pcm £75 incl VAT per month
    £3,001pcm - £5,000pcm - £100 incl VAT per month
    £5,001pcm - £10,000pcm - 4% incl VAT per month
    (The fee is included within the fully managed service at 17%+VAT (i.e 20.4%)

    Miscellaneous Charges


    Cancellation Fee

    £500 plus VAT (i.e. £600)

    Anti-Money Laundering and Identification Checking Fee

    £15 plus VAT (i.e. £18) per check

    Overdue fees

    Subject to Interest of 5% over the base lending rate of National Westminster Bank calculated on a daily basis from the day due until payment in full is made.

    Deposit Transfer administration fee

    £60 plus VAT (i.e. £72) per transfer

    Additional copy statements

    £50 plus VAT (i.e. £60) for a maximum of 6 statements & £5 plus VAT (i.e. £6) per additional statement

    Transfer of funds to HMRC on behalf of Non-resident Landlords

    £100 plus VAT (i.e. £120) per quarter

    Same day payments and payments to overseas accounts.

    £20 plus VAT (i.e. £24) per payment

    Miscellaneous Duties (Waiting at the property, arranging key cutting etc.)

    £80 plus VAT (i.e. £96) per hour.

    Serving of Notices

    £150 plus VAT (i.e. £180) per notice.

    Courts and Tribunals appearance

    £150 plus VAT (i.e. £180) per hour.

    Works over £750

    Subject to 10% plus VAT (i.e. 12%) arrangement fee of total net VAT cost.

    Applicable to the Fully Managed Service


    Works under £750

    Will be instructed without consultation with the Landlord unless otherwise instructed in writing.

    Additional copy CDM reports

    £50 plus VAT (i.e. £60) for each additional CDM report (excludes the first report provided)

    Additional Property Visits (2 per year included in service)

    £80 plus VAT (i.e. £96) per visit.

    Working balance for a Managed Tenancy

    If the Tenancy is fully managed, a working balance will be required at the start of the tenancy, usually between £750 and £1000.

    For clarification on any charges referred to herein, please contact us.

    Additional Information


    • Chestertons is arla propertymark protected meaning we are a member of its client money protection scheme, ensuring the security and protection of client funds and each of our branches contain propertymark-qualified staff working to the propertymark guidelines. Scheme rules which can be found here

    • Chestertons is a member of the Property Redress Scheme (PRS) and abide by the PRS Terms of Reference.