
Renting in England is undergoing its biggest transformation in a generation. With the introduction of the Renters' Rights Act, tenants are set to benefit from greater security, increased flexibility and stronger protections than ever before.
The reforms are designed to create a fairer rental market by strengthening tenants' rights, making it easier for responsible pet owners to request permission to keep pets, improving protections against unfair eviction and moving towards periodic tenancies that offer greater flexibility when circumstances change.
For many renters, this means greater confidence and stability when choosing a home.
At the same time, London's rental market remains fast-moving and competitive.
The best properties can still attract significant interest, meaning preparation remains essential. Whether you're renting for the first time, relocating to the capital, or simply looking for your next home, understanding the process can help you make informed decisions and secure the right property.
This guide takes you through the key stages of the rental journey, from defining your requirements and attending viewings to understanding tenancy agreements and preparing for move-in day.
For many years, tenants often felt they had limited security and flexibility compared with homeowners. The Renters' Rights Act seeks to rebalance that relationship, creating a rental sector that offers greater stability while continuing to support responsible landlords.
The changes mean tenants can expect stronger protections, greater clarity around their rights and more confidence when putting down roots in a rented home.
For those who value flexibility, periodic tenancies are intended to make moving easier when circumstances change, while reforms around pets recognise the important role they play in many households.
While the legislation represents a significant shift, renting successfully still relies on preparation, communication and understanding your responsibilities as a tenant. The more informed you are before starting your property search, the smoother your journey is likely to be.


Before booking viewings, it's important to establish exactly what you're looking for in your next home.
Most tenants begin with three key considerations: budget, location and property type. However, it's also worth thinking about the features that matter most to your lifestyle and those you would be willing to compromise on.
For example, someone who regularly works from home may prioritise a dedicated office space or an additional bedroom, while another tenant may value proximity to transport links above all else. International business may look for corporate relocations, Families may focus on outdoor space and local schools, whereas young professionals may be more interested in access to restaurants, gyms and commuting options.
Creating a list of essentials, preferences and deal-breakers can help narrow your search and ensure your letting agent only recommends properties that genuinely suit your needs.
Rent is likely to be your largest monthly expense, so it's important to take a realistic view of your finances before beginning your property search.
While it can be tempting to focus solely on the monthly rent, it's equally important to consider the wider cost of living.
Utility bills, Council Tax, broadband, commuting costs, contents insurance, gym memberships and social activities can all have a significant impact on your monthly budget. Many tenants also underestimate the one-off costs associated with moving, such as removals, new furniture and setting up household services. Be sale ready.
By establishing a realistic budget from the outset, you'll be able to focus your search on properties that are genuinely affordable and avoid disappointment later in the process.


One of the first decisions you'll need to make is whether you're looking for a furnished, part-furnished or unfurnished property.
For some tenants, a fully furnished home offers convenience and flexibility, particularly if they're relocating to London or only intend to stay for a short period. Others may prefer an unfurnished property, allowing them to personalise their home and make use of furniture they already own.
If you find a property you love but aren't keen on certain furnishings, it's always worth asking the agent whether the landlord would be willing to remove specific items. In some cases, there may be more flexibility than you expect.
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Depending on your circumstances, you may be asked to provide a guarantor as part of the referencing process.
This is particularly common for students, self-employed applicants, contractors, those who have recently moved to the UK or tenants whose income doesn't meet a referencing company's affordability criteria. A guarantor agrees to take responsibility for the tenancy should the tenant fail to meet their obligations, making it an important commitment for everyone involved.
If you think you may require a guarantor, it's sensible to identify one early in the process. Doing so can help avoid delays when you've found the right property and are ready to move forward.
Why Working With A Regulated Letting Agent Matters
Choosing the right property is important, but so is choosing the right letting agent.
Working with a regulated agent provides reassurance that you're dealing with professionals who follow recognised industry standards and best practice. It can also provide greater transparency throughout the lettings process, helping tenants understand their rights, responsibilities and obligations from the outset.
At Chestertons, our lettings teams are supported by ARLA Propertymark qualified professionals, helping ensure a consistently high standard of service across our London-wide network.


Once you've identified your preferred locations and registered with local letting agents, the viewing stage begins.
Although it can be exciting to start visiting properties, it is important to approach viewings with a clear plan. The most successful tenants often arrive knowing exactly what they're looking for and are prepared to act quickly if they find the right home.
During viewings, try to look beyond décor and presentation. Consider practical aspects such as storage space, natural light, broadband availability, transport links, heating systems and noise levels. These are often the details that have the biggest impact on day-to-day living.
If possible, prepare a shortlist of questions before attending viewings. This will help ensure you leave with all the information you need to make an informed decision.
For many renters, finding a pet-friendly property can be one of the biggest challenges during their search.
While not all landlords allow pets, attitudes are changing. The Renters' Rights Act places greater emphasis on supporting responsible pet ownership, reflecting the growing number of households that consider pets to be part of the family.
If you have a pet, be open about this from the start. Letting agents can quickly identify suitable properties and discuss any specific requirements with landlords before you invest time in viewings.
Being transparent from the outset can save considerable time and help ensure a smoother application process.


In London's competitive rental market, desirable properties rarely stay available for long.
If you've found a property that meets your requirements, it's important to be prepared to act quickly. Offers are typically submitted through the letting agent and will include details such as the proposed rent, preferred move-in date, tenancy length and any special requests.
This is also the stage where you may wish to negotiate certain aspects of the tenancy, such as a break clause, additional furnishings or specific maintenance work that you would like completed before moving in.
Being organised and decisive can often make the difference between securing a property and missing out.
Once an offer has been accepted, the referencing process begins.
Referencing helps landlords assess whether prospective tenants are likely to meet their obligations under the tenancy agreement. Checks commonly include employment verification, affordability assessments, previous landlord references and credit checks.
To help the process run smoothly, it's worth notifying employers, referees and guarantors in advance that they may be contacted. Delays in obtaining references are one of the most common causes of hold-ups in the lettings process.
The more prepared you are, the faster you can move towards securing your new home.
Understanding your tenancy agreement
Before signing any tenancy agreement, it's essential to read the document carefully and ensure you understand its contents.
The agreement sets out the rights and responsibilities of both landlord and tenant and will govern the tenancy throughout its duration. It may also contain specific clauses relating to pets, break clauses, guests or other arrangements agreed during negotiations.
If anything is unclear, don't be afraid to ask questions. A reputable letting agent should be happy to explain the terms and ensure you fully understand your obligations before signing.


Before moving in, tenants will usually be required to pay a tenancy deposit and rent in advance.
The deposit provides protection for the landlord against damage beyond fair wear and tear, unpaid rent or breaches of the tenancy agreement. Importantly, deposits for Assured Shorthold Tenancies must be protected within a government-approved tenancy deposit scheme, providing reassurance for both landlords and tenants.
You should also familiarise yourself with the process for recovering your deposit at the end of the tenancy and understand what deductions may legitimately be made.
Know your rights and responsibilities
A successful tenancy is built on mutual understanding and respect.
Tenants have the right to live in a safe and well-maintained property and should receive important documentation, including relevant safety certificates and prescribed information relating to their tenancy.
At the same time, tenants are responsible for looking after the property, paying rent on time, reporting maintenance issues promptly and complying with the terms of their tenancy agreement.
Understanding these responsibilities from the outset can help prevent misunderstandings and contribute to a positive relationship between landlord and tenant.
Although moving day may feel a long way off, it's worth understanding what happens when a tenancy comes to an end.
If you decide to move out, you'll usually need to provide notice in accordance with your tenancy agreement. Before leaving, the property should be returned in a condition that reflects the original inventory and check-in report, allowing for fair wear and tear.
Ensuring the property is cleaned, bills are settled and keys are returned promptly can help speed up the return of your deposit and minimise the risk of disputes.
For tenants who are happy in their home, renewing a tenancy may also be an option, providing continuity and stability without the need to move.
Renting with confidence
The rental market has changed significantly in recent years and continues to evolve. While finding the right property in London can still be competitive, today's tenants benefit from greater protections, improved transparency and a clearer understanding of their rights than ever before.
At Chestertons, we support tenants across the capital through our network of local offices and experienced lettings professionals. Combining in-depth local market knowledge with the reach of a London-wide network, we're able to help tenants find the right property, navigate the lettings process and move with confidence.
